At Villa Hesnæs ApS (“Villa Hesnæs”, “we”, “us” or “our”), we place great importance on protecting your personal data and your right to privacy.
In this privacy policy, you can read about how we process your personal data and the rights you have as a data subject under applicable data protection legislation.
We recommend that you review this privacy policy before sharing your personal data with Villa Hesnæs ApS.
1. Data Controller
The data controller responsible for processing your personal data is:
Villa Hesnæs ApS
Sdr. Alslev Kystvej 58, 4800 Nykøbing F
CVR no. 45011674
mail@villahesnaes.com
Tel. +45 70 50 51 55
Villa Hesnæs ApS prioritizes the protection of your personal data and processes it in accordance with applicable data protection legislation (including the EU General Data Protection Regulation – GDPR).
2. Collection of Personal Data
We only collect personal data that is necessary to provide our services, including, for example, when reserving a stay, purchasing gift cards, subscribing to our newsletter, or using our digital solutions. The information may include: – Name, address, email address, and telephone number – Payment information (e.g., for accounting purposes) – Reservation and stay information – Interactions with our website and digital services (e.g., cookies) – Any comments or feedback from you.
Some information is collected automatically via cookies when you visit our website, such as IP address and user behavior.
3. Purpose of Processing
We use your information for the following purposes: – Completion and administration of reservations and purchases – Communication with you regarding your reservation, inquiries, or stay – Invoicing, accounting, and compliance with legal obligations – Improvement of our services and customer support – Development of offers and marketing, where lawful or where you have given consent
Processing is based on relevant legal grounds such as contract, consent, or our legitimate interests in providing and improving our services.
4. Disclosure of Personal Data
We only disclose your personal data to third parties when necessary to provide our services (e.g., payment providers, IT suppliers, accounting systems) or when required by law. All data processors are obligated to protect your information and may only process it in accordance with our instructions.
5. Cookies and Digital Tracking
We use cookies on our website to ensure proper functionality, statistics, and – to the extent you have consented – marketing. A cookie is a small text file stored in your browser. You may refuse or delete cookies at any time through your browser settings.
6. Retention
We retain your personal data for as long as necessary to fulfill the purposes outlined in this policy, for example for accounting, correspondence, or legal requirements. In addition, information may be stored in anonymized form for statistical and analytical purposes.
7. Your Rights
You have the following rights at any time in relation to your personal data: – The right of access to the data we process about you – The right to rectification of incorrect information – The right to erasure of data where legally possible – The right to object to processing (e.g., for marketing purposes) – The right to data portability, where relevant
If you wish to exercise your rights, please contact us using the contact details above. You also have the right to lodge a complaint with the Danish Data Protection Agency (Datatilsynet).
8. Changes
We reserve the right to update this policy on an ongoing basis. The most recently updated version will be available on our website.